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Issue |
Title |
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Vol 3, No 1 (2018) |
Business Excellence in Back Office Services: Argument over integration between Lean Service and Shared Services Center (CSC) |
Abstract
PDF (Português (Brasil))
|
Fabiane Flores Sum, Istefani Carísio de Paula, Renata Tilemann Facó |
|
Vol 2, No 2 (2017) |
Application of lean tools in health care: a literature review |
Abstract
PDF (Português (Brasil))
|
Izabel Cristina Zattar, Rosangela Rosa Luciane da Silva, Jessica Werner Boschetto |
|
Vol 3, No 2 (2018) |
Methods to increase the productivity of container terminals based on lean service |
Abstract
PDF (Português (Brasil))
|
Roquemar de Lima Baldam, Moacyr Reis Neto, Luciano Lessa Lorenzoni, Lourenço Costa, Thalmo de Paiva Coelho Junior |
|
Vol 3, No 4 (2018) |
Lean IT application in service desk in a wires and cable company |
Abstract
PDF (Português (Brasil))
|
Leandro Tenório, Cleverson Faber de Assis, Adriano Maniçoba da Silva, William de Paula Ferreira, Wilson Yoshio Tanaka |
|
Vol 3, No 2 (2018) |
Aplication of lean thinking in the order cycle to improve the level service provided to customers: a case study in a shoes industry company |
Abstract
PDF (Português (Brasil))
|
Henrique Luís Stoffel, Fabiano de Lima Nunes, Fabio Antonio Sartori Piran |
|
Vol 4, No 4 (2019) |
Lean in the Public Service - an analysis of the literature |
Abstract
PDF (Português (Brasil))
|
Mônica Bruschi, Fernando Antonio Forcellini |
|
Vol 2, No 2 (2017) |
Application of Lean Healthcare: a case study in a general hospital |
Abstract
PDF (Português (Brasil))
|
Ana Cristina Oliveira Rodrigues, Annibal Affonso Neto |
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